Establishes a new, statewide legal framework for road passenger transport in Western Australia. It replaces earlier taxi laws and creates a single system covering three main groups of actors: booking platforms (on‑demand booking service providers), passenger transport service providers (eg. bus or scheduled services), and the people and vehicles that actually do the driving (drivers and vehicle owners/operators). (See Parts 3–6.)
Creates formal authorisations (licenses) for: on‑demand booking services (Part 3), regular passenger services (Part 4), passenger transport drivers (Part 5) and passenger transport vehicles (Part 6). Providers must hold the relevant authorisation to operate and comply with conditions attached to it (ss. 27, 56, 90, 121; ss. 31, 63, 96, 127). Authorisations are not transferable and are subject to suspension, cancellation and review (eg. ss. 39–41; 74–78; 104–106; 137–146).
Imposes express safety duties on multiple actors: booking providers, service providers, vehicle providers, officers of those entities and drivers. Failing those duties can attract criminal penalties of varying severity (Category 1–3), including prison for the most serious breaches and large corporate fines (ss. 14–25). There is a statutory reasonable‑steps defence (s. 24).
Gives the CEO of the Department and the Minister broad powers to grant, refuse, vary, suspend or cancel authorisations and to set or change conditions on authorisations. Many key operational rules are expected to be set in regulations (s. 31; Minister decision‑making in Part 4; general regulation power s. 265).
Sourced from the Western Australian Legislation website (legislation.wa.gov.au). Not the authorised version.
Western Australia
Transport (Road Passenger Services) Act 2018
Western Australia
Transport (Road Passenger Services) Act 2018
Contents
Part 1 — Preliminary
Short title 2
Commencement 2
Objects of Act 2
Terms used 3
On‑demand passenger transport service 9
Regular passenger transport service 10
Tourism passenger transport service 11
Community transport service 12
Courtesy transport service 13
On‑demand booking service 14
Hire or reward 16
Close associate 17
Crown bound 19
Part 2 — Safety of services
Division 1 — Safety duties: principles
Safety duties and standards 20
Principles applying to safety duties 20
Division 2 — Primary duties of care
Primary duty of care of providers of on‑demand booking services 21
Primary duty of care of providers of passenger transport services 21
Primary duty of care of providers of passenger transport vehicles 22
Primary duty of care of drivers of vehicles used to transport passengers for hire or reward 22
Duty of officers 22
Safety duty offence: Category 1 23
Safety duty offence: Category 2 23
Safety duty offence: Category 3 24
Reasonable steps defence 24
Conviction of alternative offence 25
Part 3 — On‑demand booking services
Division 1 — Interpretation
Term used: disqualification offence 26
Division 2 — Offences
Provider of on‑demand booking service must be authorised 26
Creates an on‑demand passenger transport levy (a tax-like charge) payable by on‑demand booking service providers for leviable passenger service transactions occurring within a defined levy area; the basic rate is 10% of the relevant levy fare capped at $10 per transaction (ss. 244–246, 245). The statute allows recovery of amounts allocated for the levy from drivers or fare‑collectors (s. 256) and ties levy administration to taxation procedures (s. 243).
Sets up transitional, financial and assistance measures linked to industry reform: a voluntary buyback and net‑loss payment scheme for taxi plate owners and former owners, adjustment and regional assistance grants, and a power for COVID‑19 relief payments (Part 9 Divs 1, 2A, 3 and 4; see ss. 226–240 and 257A–257D). The objects explicitly include funding such schemes from the levy (s. 3(ca)).
Provides enforcement tools and investigation powers: authorised officers can stop vehicles, inspect and seize records and equipment, enter premises (with consent or warrant), issue improvement notices, and conduct controlled operations (Part 8, ss. 166–217). It also establishes information‑sharing and confidentiality regimes with police and other agencies (Part 7, ss. 151–165).
Who this affects
Booking platforms (local or interstate) that take or facilitate bookings for journeys in WA (they must be authorised unless covered by an association arrangement) (Part 3, s. 10, 27).
Operators of regular services (eg. scheduled buses, private shuttles) who require authorisation and whose routes/timetables may be subject to Ministerial approval and conditions (Part 4).
Drivers: any person driving for hire or reward must generally hold a passenger transport driver authorisation (Part 5, s. 90), and driver misconduct or disqualification offences can lead to cancellation and disqualification (ss. 115–118).
Vehicle owners/operators: vehicles used in passenger transport must be authorised for the relevant category and meet regulatory requirements (Part 6, ss. 121–138).
Taxi plate owners and some regional operators: eligible owners are covered by buyback/net‑loss schemes and by targeted adjustment/regional assistance grants (Part 9 Div 1, Div 3 and Div 4).
Consumers indirectly: the levy, compliance costs and conditions may affect fares, service availability and how services are delivered.
Why it matters (mechanics then purpose claims and practical tests)
Mechanical change first: the Act replaces historic taxi‑specific licensing with a unified authorisation regime for platforms, services, drivers and vehicles; creates legal safety duties with criminal sanctions; introduces a per‑transaction levy; and establishes buyback and assistance payments tied to reform. (See Parts 1, 2, 3, 5, 6 and 9.)
Government purpose‑claims in the Act include promoting safety, enabling innovation and providing a funding mechanism for buybacks and assistance (s. 3). Testing those claims against practical trade‑offs and risks:
Safety vs compliance cost: the Act puts safety duties on multiple parties (s. 14–19) and attaches significant criminal penalties for breaches (Category 1–3, ss. 21–23). This sharpens legal accountability but also raises compliance costs (authorisations, safety management systems, reporting). The regulations (Part 11) will determine many operational obligations (medical checks, record‑keeping, vehicle standards) and thus the real administrative burden.
Platform regulation and market effects: on‑demand booking services (including those based outside WA if they operate in‑State) must be authorised (s. 27) or operate under an authorised association arrangement (s. 27(2)–(3)). That imposes an entry/compliance cost on digital platforms and gives the regulator scope to control who may operate. It may limit firms that do not meet “fit and proper” or other prescribed criteria (ss. 31–33). The law therefore directly affects private enterprise, competition, and contractual arrangements between booking platforms and drivers (eg. association arrangements and close associate rules, ss. 12, 27).
Levy: the on‑demand levy (10% up to $10 per leviable transaction; ss. 245–246) functions as a revenue stream to pay buybacks and assistance (s. 3(ca)) and can be recovered from fares (s. 256). That creates a direct operating cost for booking providers (and indirectly passengers or drivers, depending on who bears it). The statute allows estimated returns, assessments, registration and penalties for non‑compliance (ss. 247–251, 249). How and when the levy is passed on to consumers or drivers will affect prices and driver incomes.
Concentrated benefits, diffuse costs: buyback and net‑loss payments (ss. 226–240) are concentrated financial transfers to taxi plate owners or former owners. The levy spreads the cost across on‑demand transactions (diffuse). This creates a transfer mechanism from many transactions to a specific group of former incumbents; that is a deliberate redistribution mechanism embedded in the statute (s. 3(ca)).
Bureaucratic discretion and dependence on regulations: many operational details are left to regulations and to the CEO/Minister (eg. fit‑and‑proper assessments s. 31, Minister decision‑making s. 60, wide regulation‑making power s. 265). This concentrates implementation authority in the executive and means the practical scope of obligations and costs will appear in subsidiary rules rather than primary legislation.
Information and enforcement: the Act authorises substantial information‑sharing with police and other agencies (Part 7) and gives authorised officers strong investigatory powers (Part 8). That supports enforcement and safety oversight but also raises data‑handling and privacy governance issues in implementation.
Legal risk and incentives: heavy criminal penalties (including imprisonment for Category 1 breaches, s. 21) raise the stakes for corporate governance and create incentives for firms to document safety systems and to centralise compliance (eg. responsible officers for booking services, ss. 29–31). The statutory reasonable‑steps defence (s. 24) aligns with a risk‑management approach but requires good record‑keeping.
Who pays, who decides, and likely behaviour changes (section references)
Who pays: on‑demand booking service providers are directly liable for the levy (ss. 244–246) and for fees and compliance costs associated with authorisations (ss. 31, 63, 96, 127). Buyback payments benefit taxi plate owners (ss. 226–234). Fines and penalties fall on individuals and corporations as specified throughout (eg. ss. 21–23, 27, 56, 90, 121). Providers may seek to recover levy‑allocated amounts from drivers or passengers (s. 256).
Who decides: the CEO (departmental head) has broad operational powers (granting authorisations, enforcement, publishing lists, information sharing — ss. 31, 41, Part 7, Part 8) and the Minister retains decision‑making for regular passenger services and may delegate functions (ss. 60–61). Regulations will set many specific standards and offences (Part 11).
Behaviour changes: expect platforms to formalise compliance, register and report; drivers and vehicle owners to obtain authorisations or face offence exposure (Parts 5–6); booking services to adjust fare structures to account for the levy and administrative costs; and taxi plate owners to apply for buyback/net‑loss payments where eligible (Part 9).
Implementation risks and trade‑offs
Heavy reliance on regulations and CEO/Minister discretion means the detailed cost and operational profile depends on secondary instruments and administrative practice (see Part 11).
The levy and buyback mechanics create redistributional choices—they deliver concentrated transfers to plate owners while imposing diffuse transaction levies on broad on‑demand activity; recovery from fares may shift cost to passengers or drivers (ss. 245–246, 256; s. 3(ca)).
Safety duties with criminal penalties raise litigation and compliance risk and make the fit‑and‑proper tests a critical gate for market participation (ss. 14–25; ss. 31–33). The reasonable‑steps defence reduces but does not eliminate that risk (s. 24).
Data sharing and enforcement powers increase regulatory oversight but require careful operational safeguards to avoid over‑reach or privacy harms (Part 7, ss. 151–165; Part 8, ss. 166–176).
Key provisions to watch in practice
How the regulations (Part 11) define safety standards, disqualification offences and operational rules for platforms and drivers (ss. 267–273, 274–278, 279–281).
The CEO/Minister’s exercise of fit‑and‑proper and suspension/cancellation powers (eg. ss. 31, 32, 42, 79, 106, 139) and how “responsible officers” are defined and used (ss. 29–30).
Levy implementation: levy area, assessment periods and recovery mechanics (ss. 241–256).
The administration of the buyback/net‑loss and assistance schemes (ss. 226–240; ss. 258–261; ss. 261A–261E).
Overall, the Act centralises licensing, enforcement and safety duties for a modern road passenger market, pairs those duties with criminal and civil sanctions, and layers in a fiscal mechanism (the levy) tied to transition payments for the taxi sector. The detailed burden on businesses and the distributional effects will largely depend on regulations and administrative practice (Part 11; ss. 31, 60, 265).
Division Div 4Suspension, cancellation and disqualification