Transport Operations (Road Use Management—Vehicle Registration) Regulation 2021
sec.197How customer communications must be given or made
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sec.197 How customer communications must be given or made
A customer communication must be given or made in 1 of the following ways— in the approved form for the customer communication; in the approved way under section 196 (1) (a) for giving or making the customer communication; if there is no approved form and no approved way for giving or making the customer communication—in writing. A customer communication must include, or be accompanied by, any information required for the communication under section 196 (1) (b) . Subsection (2) does not limit or otherwise affect another provision of this regulation that requires a customer communication to include, or be accompanied by, particular information. (sec.197-ssec.1) A customer communication must be given or made in 1 of the following ways— in the approved form for the customer communication; in the approved way under section 196 (1) (a) for giving or making the customer communication; if there is no approved form and no approved way for giving or making the customer communication—in writing. (sec.197-ssec.2) A customer communication must include, or be accompanied by, any information required for the communication under section 196 (1) (b) . (sec.197-ssec.3) Subsection (2) does not limit or otherwise affect another provision of this regulation that requires a customer communication to include, or be accompanied by, particular information.
- (a) in the approved form for the customer communication;
- (b) in the approved way under section 196 (1) (a) for giving or making the customer communication;
- (c) if there is no approved form and no approved way for giving or making the customer communication—in writing.