sec.81Taxi driver must not refuse booked hire service or taxi service in particular circumstances

sec.81 Taxi driver must not refuse booked hire service or taxi service in particular circumstances

The driver of a taxi available for hire must not refuse to provide a booked hire service to a prescribed person, or a taxi service to any person, unless— the service is for a journey that— starts in a taxi service area other than the taxi service area for the taxi; or ends somewhere other than in the taxi service area for the taxi; or when taking the shortest route for the journey that can reasonably be taken, ends more than 40km from the pick-up point for the journey; or the driver has a reasonable excuse. Maximum penalty—20 penalty units. Without limiting subsection (1) , a driver refuses to provide a booked hire service to a prescribed person if the driver accepts a booking to provide the service to the person but does not provide the service to the person. Subsection (4) applies if a driver accepts a booking to provide a booked hire service to a prescribed person but does not provide the service to the person. For subsection (1) (b) , it is not a reasonable excuse that, after the driver accepted the booking, another booking for a booked hire service, or an opportunity to provide a taxi service, became available to the driver. In this section— prescribed person means— a person using a wheelchair; or an approved relevant person. s 81 amd 2025 SL No. 127 s 6 (sec.81-ssec.1) The driver of a taxi available for hire must not refuse to provide a booked hire service to a prescribed person, or a taxi service to any person, unless— the service is for a journey that— starts in a taxi service area other than the taxi service area for the taxi; or ends somewhere other than in the taxi service area for the taxi; or when taking the shortest route for the journey that can reasonably be taken, ends more than 40km from the pick-up point for the journey; or the driver has a reasonable excuse. Maximum penalty—20 penalty units. (sec.81-ssec.2) Without limiting subsection (1) , a driver refuses to provide a booked hire service to a prescribed person if the driver accepts a booking to provide the service to the person but does not provide the service to the person. (sec.81-ssec.3) Subsection (4) applies if a driver accepts a booking to provide a booked hire service to a prescribed person but does not provide the service to the person. (sec.81-ssec.4) For subsection (1) (b) , it is not a reasonable excuse that, after the driver accepted the booking, another booking for a booked hire service, or an opportunity to provide a taxi service, became available to the driver. (sec.81-ssec.5) In this section— prescribed person means— a person using a wheelchair; or an approved relevant person.

• (a) the service is for a journey that— (i) starts in a taxi service area other than the taxi service area for the taxi; or (ii) ends somewhere other than in the taxi service area for the taxi; or (iii) when taking the shortest route for the journey that can reasonably be taken, ends more than 40km from the pick-up point for the journey; or
• (i) starts in a taxi service area other than the taxi service area for the taxi; or
• (ii) ends somewhere other than in the taxi service area for the taxi; or
• (iii) when taking the shortest route for the journey that can reasonably be taken, ends more than 40km from the pick-up point for the journey; or
• (b) the driver has a reasonable excuse.
• (i) starts in a taxi service area other than the taxi service area for the taxi; or
• (ii) ends somewhere other than in the taxi service area for the taxi; or
• (iii) when taking the shortest route for the journey that can reasonably be taken, ends more than 40km from the pick-up point for the journey; or
• (a) a person using a wheelchair; or
• (b) an approved relevant person.