7BCosts of dispute resolution

7B Costs of dispute resolution

7B.1 Whether the franchisor will attribute the franchisor’s costs, including legal costs, incurred in dispute resolution, to the franchisee.

8 Franchisor’s obligations

8.1 References to the relevant conditions of the attached franchise agreement that deal with obligations of the franchisor, including:

(a) any obligation to provide training:

(ii) during operation of the franchised business; and

(b) any obligation that continues after the franchised business ceases to operate.

9 Franchisee’s obligations

9.1 References to the relevant conditions of the franchise agreement that deal with obligations for a franchisee for the following matters:

(a) selection and acquisition of site and premises;

(b) requirements for starting the franchised business;

(c) development of the site, premises, vehicles and equipment;

(d) training:

(ii) during operation of the franchised business;

(e) opening the franchised business;

(f) complying with standards or operations manuals;

(g) warranties and customer service;

(h) territorial development and minimum performance criteria;

(i) maintenance and appearance of site, premises, vehicles and equipment;

(j) insurance;

(k) marketing;

(l) indemnities and guarantees;

(m) participation requirements for the franchisee or its directors, management or employees;

(n) records and reports;

(o) inspections and audit.