Where to start with an Australian legal problem: plain-English guides, with the legislation and case law behind them.

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Where to start with an Australian legal problem: plain-English guides, with the legislation and case law behind them.

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Lawyers: our picks

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Zoe is a legal information platform. Always consult the Federal Register of Legislation for authoritative text.

CTHRepealedLegislation

Trade Practices (Industry Codes—Franchising) Regulations 1998

26Internal complaint handling procedure

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26 Internal complaint handling procedure

A franchise agreement entered into on or after 1 October 1998 must provide for a complaint handling procedure that complies with clauses 29 and 30.

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Section 26 - Trade Practices (Industry Codes—Franchising) Regulations 1998 - Internal complaint handling procedure | Zoe