11Policy objectives

#### 11 Policy objectives The policy objectives of this Part are: (a) that standard telephone services are to: (i) be reasonably accessible to all people in Australia on an equitable basis, wherever they reside or carry on business; and (ii) be supplied to people in Australia on request; and (b) that payphones are to: (i) be reasonably accessible to all people in Australia on an equitable basis, wherever they reside or carry on business; and (ii) be supplied, installed and maintained in Australia; and (c) that end‑users of standard telephone services in Australia are to have access, free of charge, to an emergency call service; and (d) that the National Relay Service is to be reasonably accessible to all persons in Australia who: (i) are deaf; or (ii) have a hearing and/or speech impairment; wherever they reside or carry on business; and (e) that there are to be such: (i) customer information programs; and (ii) customer cabling installation programs; and (iii) carriage service development programs; and (iv) other measures (if any) as are specified in the regulations; as are necessary to support the continuity of supply of carriage services during the transition to the national broadband network; (f) the objectives (if any) specified in the regulations, where those objectives relate to the supply of carriage services.