12Timeframes for the supply of an interim service

12 Timeframes for the supply of an interim service

(1) Where an NBN CSP is required to supply an interim service to a consumer under subsection 9(1), it must be supplied to the consumer:
(a) where the consumer is located in an urban area - within 3 working days;
(b) where the consumer is located in a major rural area - within 4 working days; or
(c) where the consumer is located in a minor rural or remote area - within 6 working days,

of the NBN CSP obtaining the consumer’s consent to that supply.

(2) The requirement to supply an interim service within a period set out in subsection (1) ceases to apply where the consumer’s NBN service becomes operational prior to the supply of the interim service in accordance with paragraphs (1)(a), (b) and (c), whichever is applicable.