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Telecommunications Numbering Plan 2025
Part 1Preliminary
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Chapter 1—Preliminary
Part 1—General
1 Name
2 Commencement
3 Authority
4 Repeal of the Telecommunications Numbering Plan 2015
5 Definitions
6 References to other instruments
7 Regard to be had to objects and other matters
Chapter 2—Numbers for use
8 Numbers for use—public
9 Numbers for use—non‑public
Chapter 3—Specification of telephone numbers
Part 1—Geographic numbers
10 Definition of geographic number
11 Use of geographic numbers
12 Notice of geographic number that may terminate in different locality
13 Use of local numbers
Part 2—Freephone, local rate and mobile numbers
Division 1—Freephone numbers
14 Definition of freephone number
15 Use of freephone numbers
Division 2—Local rate numbers
16 Definition of local rate number
17 Use of local rate numbers
Division 3 – Mobile numbers
18 Definition of mobile number
19 Use of mobile numbers
Part 3—Emergency service numbers
20 Emergency service numbers
Part 4—Special services numbers
21 Definition of special services number
22 Use of special services numbers
23 Use of 1223 for operator services on carriage service with price control arrangements
24 Approval of operation plan
25 Amendment or replacement of operation plan on application by carriage service provider
26 Amendment or replacement of operation plan at ACMA’s direction
27 Cessation of service under operation plan
Part 5—Access codes
28 Definition of access code
29 Use of access codes
30 Charge for call to international freephone numbers
Part 6—Shared numbers
31 Definition of shared number and selectable shared number
32 Use of shared numbers
Chapter 4—Private numbering schemes
33 Restrictions on use do not apply to use in private numbering scheme
34 Private numbering scheme with escape code
35 Private numbering scheme without an escape code
Chapter 5—International signalling point codes and mobile network codes
Part 1—International signalling point codes
36 Definition of international signalling point code
37 Application for allocation of international signalling point code
38 Decision on application
Part 2—Mobile network codes
39 Definition of mobile network code
40 Application for allocation of mobile network code
41 Decision on application
Part 3—Transfer, surrender and withdrawal of international signalling point codes and mobile network codes
44 Application to surrender codes
45 Decision on application to surrender codes
Chapter 6—Allocation of numbers
Part 1—Numbers able to be allocated
47 ACMA to list numbers able to be allocated
Part 2—Standard procedure for allocation of numbers
48 Application for allocation of numbers
49 Application for allocation of numbers—additional requirements
50 Decision on application
52 Particular matters relating to allocation of freephone and local rate numbers
Part 3—Application for allocation of numbers in special circumstances
53 Application for allocation of numbers
54 Decision on application
55 Matters to take into account
56 ACMA may ask for further information
57 Notice that application has not been approved
59 Particular matters relating to allocation of freephone and local rate numbers
Part 4—Variation of standard zone units to which geographic numbers are allocated
60 Application by carriage service provider for variation of allocation
61 Decision on application
62 Request for further information
Chapter 7—Special rules about smartnumbers
Part 1—Special procedure for initial allocation of smartnumbers
63 Application for initial allocation of smartnumbers
64 Decision on application
65 Initial allocation of smartnumbers
Part 2—Enhanced rights of use
66 Enhanced rights of use
67 Reallocation and issue
68 Register of smartnumbers
69 Trading the enhanced rights of use and licensing a smartnumber
70 Application to surrender smartnumber
71 Decision on application to surrender smartnumber
73 Waiver of enhanced rights of use
74 Cancellation of enhanced rights of use—false statement
75 Cancellation of enhanced rights of use—no allocation for 3 years
76 Cancellation of enhanced rights of use – scam or fraudulent activity
Chapter 8—Transfer, surrender and withdrawal of numbers
Part 1—Transfer of numbers
78 Transfer not to affect customer’s right to use number
Part 2—Surrender of numbers
79 Application to surrender numbers
80 Decision on application to surrender numbers
Part 3—Withdrawal of numbers
82 Inconsistency with numbering plan
83 Inconsistency with conditions
84 Scam or fraudulent activity
85 Non‑payment of annual numbering charge
86 Withdrawal of numbers not in use
88 End of allocation period
Chapter 9—Obligations of carriage service providers
Part 1—Recall and issue of replacement numbers
89 Recall of issued number and issue of replacement number
90 Application to recall issued number and issue replacement number
91 Recall of issued number without issue of replacement number
92 Restriction on reissuing recalled number
Part 2—General obligations of carriage service providers
93 Use of numbers not to be subject to certain conditions
94 Carriage service provider must not issue a number that it has not been allocated
95 Notice of carriage service provider’s obligations
96 Application for exemption from obligation in this Chapter
97 Replacement of provisions by industry code
Chapter 10—Number portability
Part 1—Implementation dates
98 Determining implementation dates
99 Public notice period for implementation date
100 Application of Chapter to carriage service providers and carriers
Part 2—Providing portability
101 Technical capability and technology
102 Meaning of equivalent service
103 Obligation to provide number portability to customers
104 Obligation to ensure that equivalent service is provided
106 Cancellation of service to ported number
Part 3—Exemptions from obligations
107 Application for exemption from obligations in this Chapter
108 Compliance not required while application is considered
109 Consultation with ACCC
110 Deciding application for exemption
111 Request for further information
112 Notice of decision about exemption
Chapter 11—General matters relating to administration, review and reporting
Part 1—Registration of carriage service providers
113 Application for registration
114 Registration of carriage service provider
115 Registered carriage service provider must update information
116 Transitional—registration under previous numbering plan
Part 2—Monitoring and reporting
117 Report on numbers transferred for purposes of numbering charge
118 ACMA usage of reports
Part 3—Review of decisions
120 Statement to accompany notice of reviewable decision
121 Reconsideration by ACMA
122 Statements to accompany notice of decision on reconsideration
123 Review by Administrative Review Tribunal
124 Use of computer program to make decisions
Chapter 12—Transitional provisions
125 Previous allocations not affected by repeal
126 Mobile network codes assigned before commencement
127 Applications not dealt with under 2015 numbering plan
128 Use of mobile numbers for IoT services
Schedule 1—Geographic numbers
4 Central and West Region
Schedule 2—Freephone numbers
Schedule 3—Local rate numbers
Schedule 4—Mobile numbers
Schedule 5—Special services numbers
1 Special services numbers that are not shared
2 Special services numbers that are shared
1 Access codes that are not shared
2 Access codes that are shared
Schedule 7—Size of standard unit
1 Size of standard unit for different types of number
This is the Telecommunications Numbering Plan 2025.