Telecommunications Numbering Plan 2025
92Restriction on reissuing recalled number
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92 Restriction on reissuing recalled number
(1) A number that was recalled from a customer by a carriage service provider because of nuisance calls must not be issued to another customer for a period of 1 year from the day it was recalled.
(2) A number that was recalled from a customer (the previous customer) for any other reason must not be issued to another customer (the new customer) for a period of 6 months from the day it was recalled, unless:
(a) the carriage service provider does not hold any other suitable numbers and the new customer:
(i) is informed that the number has been recalled from the previous customer within the previous 6 months; and
(ii) agrees to be issued the number; or
(b) for a geographic number—the new customer moves into premises at which calls to the number previously terminated, and does not ask for a new number when service is established; or
(c) the number is to be moved from the previous customer to the new customer, and the new customer and the carriage service provider agree to the issue of the number.
Part 2—General obligations of carriage service providers