Telecommunications Numbering Plan 2025
90Application to recall issued number and issue replacement number
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90 Application to recall issued number and issue replacement number
(1) A carriage service provider may apply to the ACMA for approval to recall an issued number from a customer and issue the customer with a replacement number.
(2) The application must be in writing and include the reasons the carriage service provider wishes to recall a number and issue a replacement number.
(3) The ACMA must make a decision to approve or not to approve recall and replacement no later than 65 business days after receiving the application.
(4) The ACMA may ask the carriage service provider, in writing, to give it further information on any matters relevant to the ACMA’s consideration of the application.
(5) The 65 business days mentioned in subsection (3) do not include a period:
(6) In considering the application, the ACMA may have regard to any matter that the ACMA considers relevant.
(7) The ACMA may consult an advisory committee or the ACCC about the application.
(8) The ACMA must give written notice of the ACMA’s decision to the carriage service provider concerned.
(9) If the ACMA does not make a decision within the period required under subsection (3), the ACMA is taken to have made a decision to refuse the application under subsection (3).