Telecommunications Numbering Plan 2025
102Meaning of equivalent service
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102 Meaning of equivalent service
(1) A carriage service provider provides an equivalent service in relation to a ported number only if any differences in quality, reliability, service or features, between that service and the service provided by the carriage service provider in relation to a number that has not been ported, are not apparent to end‑users using or calling the ported number to the extent that they might affect a person’s choice of carriage service provider.
(2) In determining whether a carriage service is an equivalent service, regard may be had to the following matters:
(a) any relevant criteria that have been specified by the ACMA for the purpose of identifying an equivalent service;
(b) the network capacity of the carriage service providers and carriers concerned;
(c) the support systems available to carriers and carriage service providers;
(d) any other matters relevant to providing number portability.