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Telecommunications (NBN Continuity of Service) Industry Standard 2018
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Telecommunications (NBN Continuity of Service) Industry Standard 2018
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Turn the raw legal text into a practical explanation grounded in Telecommunications (NBN Continuity of Service) Industry Standard 2018.
(1) Where a legacy CSP supplies a legacy service in accordance with the requirements under Part 3, it must continue to supply that service at the consumer’s premises until the first to occur of the following:
(a) the consumer notifies the legacy CSP that the NBN CSP has successfully supplied an operational NBN service to that consumer;
(b) the relevant consumer contract with the legacy CSP for the legacy service has been terminated for a valid reason; or
(c) the date on which Telstra is required to complete managed disconnection of the premises together with other premises in that area in accordance with the migration plan.
(2) A consumer contract for the supply of a legacy service must allow the consumer to exit the contract when the consumer notifies the legacy CSP that the NBN CSP has successfully supplied an operational NBN service to that consumer or where the consumer notifies the legacy CSP that the legacy service is otherwise no longer required.