19Timeframes for the continued supply of a legacy service or an interim service by an NBN CSP

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19 Timeframes for the continued supply of a legacy service or an interim service by an NBN CSP

Where an NBN CSP supplies a legacy service or an interim service in accordance with the requirements under Part 3, it must continue to supply that service to the consumer until the first to occur of the following:

(a) the NBN CSP supplies an operational NBN service to the consumer; or
(b) the consumer contract with the NBN CSP for the NBN service expires; or
(c) the consumer contract with the NBN CSP for the NBN service has been terminated for a valid reason; or
(d) where the service is a legacy service, the date on which Telstra is required to complete managed disconnection of the premises together with other premises in that area in accordance with the migration plan.

Section 19 - Telecommunications (NBN Continuity of Service) Industry Standard 2018 - Timeframes for the continued supply of a legacy service or an interim service by an NBN CSP | Zoe