Telecommunications (NBN Continuity of Service) Industry Standard 2018
16Commencement of timeframe for the reconnection of legacy services by a legacy CSP
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16 Commencement of timeframe for the reconnection of legacy services by a legacy CSP
Where the requirement to supply a legacy service under subsection 11(1) applies, and because of paragraph 12(b) the legacy CSP is responsible for reconnecting, or arranging for the reconnection of the legacy service to the consumer’s premises, the legacy CSP must reconnect, or arrange for the reconnection of, the consumer’s premises to a legacy service within the timeframe specified in section 17 which commences on the date the consumer requested the legacy CSP to reconnect, or arrange for the reconnection of, the legacy service.