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Telecommunications (NBN Continuity of Service) Industry Standard 2018
15Commencement of timeframe for the reconnection of legacy services by an NBN CSP
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15 Commencement of timeframe for the reconnection of legacy services by an NBN CSP
Where the requirement to supply a legacy service under subsection 11(1) applies, and because of paragraph 12(a) the NBN CSP is responsible for reconnecting, or arranging for the reconnection of the legacy service to the consumer’s premises, the NBN CSP must reconnect, or arrange for the reconnection of, the consumer’s premises to a legacy service within the timeframe specified in section 17 which commences on the date the NBN CSP obtained the consumer’s consent to the reconnection.