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Home/Legislation/Telecommunications (NBN Consumer Information) Industry Standard 2018/9

CTHIn ForceLegislation

Telecommunications (NBN Consumer Information) Industry Standard 2018

9Minimum requirements — technical limitations

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NBN connection delaysAustralia
Telco bill dispute: complain to provider, then TIOAustralia

9 Minimum requirements – technical limitations

A key facts sheet must: (a) state that in most cases NBN services will not function during a power failure; and

Previous section8Minimum requirements — data speeds and online usage

Next sectionNote: The Telecommunications (Backup PowNote: The Telecommunications (Backup Power and Informed Decisions) Service Provider Determination 2014 imposes additional disclosure and other obligations on carriage service providers that supply standard telephone services using FTTP.

Section 9 - Telecommunications (NBN Consumer Information) Industry Standard 2018 - Minimum requirements — technical limitations | Zoe