Telecommunications (NBN Consumer Information) Industry Standard 2018
10Minimum requirements - medical alarm services and security alarm services
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10 Minimum requirements - medical alarm services and security alarm services
A key facts sheet must inform consumers that before they enter into a consumer contract they should undertake their own enquiries: (a) to assess whether a medical alarm service or security alarm service that the consumer wishes to continue using, is compatible with an NBN service; and (b) to identify what alternatives are available if a medical alarm service or security alarm service referred to in paragraph (a) is not compatible with an NBN service, including by contacting the provider of the medical alarm service or security alarm service.