6Standard on consumer information

6 Standard on consumer information

(1) The ACMA must determine an industry standard that: (a) applies to carriage service providers in relation to services supplied by those providers using the NBN; and (b) deals with information and advice that carriage service providers should provide or make available to consumers to help consumers make informed decisions about NBN services prior to entering a contract with a carriage service provider for the supply of those services. (2) Without limiting paragraph 6(1)(b), an industry standard must deal with: (a) minimum requirements for information and advice to be provided to consumers about services supplied using the NBN; (b) requirements in relation to when the information and advice about the services is to be provided; and (c) requirements in relation to the manner in which that information or advice is to be provided.