Telecommunications (NBN Consumer Experience Industry Standard) Direction 2017
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Telecommunications (NBN Consumer Experience Industry Standard) Direction 2017
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(1) I direct the ACMA to determine an industry standard under subsection 125AA(1) of the Act that complies with Divisions 2, 3 and 4 of this Part.
Note: The ACMA may comply with this subsection by determining one or more industry standards: see paragraph 23(b) of the Acts Interpretation Act 1901.
(2) An industry standard referred to in subsection (1) is: (a) to be determined no later than six months after the commencement of this direction; and (b) to commence in whole or in part no later than three months after it is made. (3) In determining an industry standard for the purposes of subsection (1), I direct the ACMA to consider conferring functions and powers on the Telecommunications Industry Ombudsman.
Note: If the Telecommunications Industry Ombudsman consents, an industry standard may confer functions and powers on the Telecommunications Industry Ombudsman: see section 114 of the Act.
(4) I direct the ACMA to vary an industry standard made under this Part, as it considers necessary from time to time, in a like manner and subject to like conditions specified in subsection (1).
Note: The power to make an industry standard determined under subsection 125AA(1) includes the power to vary that standard in a like manner: see subsection 33(3) of the Acts Interpretation Act 1901.