12Publication of maps and network coverage information

12 Publication of maps and network coverage information

(1) A Mobile Virtual Network Operator must not publish, or otherwise make publicly available, a map that provides a visual representation of the network coverage information of a Relevant Mobile Telecommunications Service using 4G or 5G that the Operator supplies or offers to supply, unless the map is a mobile network coverage map.

Note 1: A mobile network coverage map is a map prepared by a Mobile Network Operator in accordance with section 7.

Note 2: This instrument does not prevent a Mobile Virtual Network Operator from publishing a map that provides a visual representation of the network coverage information of a Relevant Mobile Telecommunications Service that uses a network technology other than 4G or 5G.

(2) Subject to subsection (7), a Mobile Virtual Network Operator must publish: (a) a mobile network coverage map of all Relevant Mobile Telecommunications Services using 4G or 5G that it supplies, or offers to supply; and (b) the network coverage information for the map; on the Operator’s website in accordance with subsections (3), (4), (5) and (6). (3) A mobile network coverage map and the network coverage information for the map must: (a) first be published no later than 30 June 2026; and (b) continue to be published on the Mobile Virtual Network Operator’s website after that date. (4) A mobile network coverage map, and the network coverage information for the map, must be published prominently in a clearly labelled section of the Mobile Virtual Network Operator’s website that is: (a) accessible by any person without provision of login or contact information; and (b) easy to find. (5) The mobile network coverage map, and the network coverage information for that map, must be: (a) substantially the same as the most recent map and information to which the Mobile Virtual Network Operator has been given access under section 10; and (b) published with the name of the Mobile Network Operator that provided the access. (6) A Mobile Virtual Network Operator must only publish a mobile network coverage map, and network coverage information for the map, that satisfies the Level AA or Level AAA Success Criteria as specified in the Web Content Accessibility Guidelines.

Note: Further information on the Guidelines and the Success Criteria for Levels AA and AAA could, at the time of making this instrument, be obtained from the World Wide Web Consortium’s website: www.w3.org.

(7) The obligation in subsection (2) does not apply to a Mobile Virtual Network Operator to the extent that: (a) the Mobile Virtual Network Operator is a wholesale customer of a Mobile Network Operator; and (b) the Mobile Network Operator has not complied with its obligations under section 10 in relation to giving the Mobile Virtual Network Operator access to a published mobile network coverage map and network coverage information for the map.