Telecommunications (International Mobile Roaming) Industry Standard 2013
(ii) the maximum charge information in r(ii) the maximum charge information in relation to each of the top ten destination countries reported by the ABS in the publication “3401.0 — Overseas Arrivals and Departures, Australia” or equivalent publication most recently published by the ABS;
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(ii) the maximum charge information in relation to each of the top ten destination countries reported by the ABS in the publication “3401.0 – Overseas Arrivals and Departures, Australia” or equivalent publication most recently published by the ABS;
(iii) a statement advising the customer that they may request the CSP to provide maximum charge information in relation to any other overseas country;
(iv) details about the spend management tools that are available to the customer in relation to the IMR services;
(v) details about the method by which the customer may decline the continued supply of the IMR services at any time while travelling overseas, including (as appropriate) the telephone number or website address by which the method may be accessed; and
(vi) where a telecommunications good is supplied as part of the telecommunications service, the CSP’s charge (if any) for unlocking.
Note 1: The ACMA factsheet on alternatives to IMR services is available on the ACMA website at www.acma.gov.au.
Note 2: The publication referred to in paragraph 6(2)(ii) is available via the ABS website: www.abs.gov.au.
(3) A CSP gives the SMS messages described in this subclause (3) if within 10 minutes of receipt of information about a customer’s activation of IMR services in an overseas country it gives the customer:
(a) an SMS message, in relation to the overseas country in which the customer has activated the SMS enabled device for the supply of IMR services, that advises the customer of the maximum charge information; and
(b) an SMS message, which may be the same message as the message sent under paragraph (a), that advises the customer of the method by which the customer may decline the continued supply of the IMR services at any time while travelling overseas, including (as appropriate) the telephone number or website address by which the method may be accessed.
(4) A CSP may not charge a fee for providing information under subclause (2) or for giving an SMS message under subclause (3).
(5) Information provided under subclause (2) must be clearly distinguished from any other material provided by the CSP to the customer at that time.