7Provision of consumer awareness and safeguard information by mobile carriage service providers

7 Provision of consumer awareness and safeguard information by mobile carriage service providers

(1) The industry standard may: (a) specify minimum requirements for information and advice that mobile carriage service providers are to provide or make available to customers (or prospective customers) to: (i) assist them to understand that identification verification processes will apply prior to accepting Ports of mobile service numbers; and (ii) encourage them to report any suspected fraudulent or unlawful activity or conduct associated with, or otherwise involving, the unauthorised Porting of a mobile service number to the Australian Federal Police and applicable State/Territory Police, and relevant government consumer support services; and (b) specify requirements in relation to the manner in which the information or advice mentioned in subparagraphs 7(1)(a)(i) and (ii) is to be provided or made available.