Telecommunications (Emergency Call Service) Determination 2019
81Disruption Protocols
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81 Disruption Protocols
(1) This section applies to: (a) a carrier that detects a major outage in its network that affects the delivery of emergency calls to the emergency call person for 000 and 112 or to the emergency call person for 106; (b) a carriage service provider that becomes aware that there is a major outage affecting its ability to deliver emergency calls to the emergency call person for 000 and 112 or to the emergency call person for 106; and (c) the emergency call person for 000 and 112 if there is a disruption to the emergency call service. (2) The carrier and carriage service provider must comply with the requirements set out in the Disruption Protocols that apply to them during and after a major outage that affects the delivery of emergency calls to the emergency call person for 000 and 112 or to the emergency call person for 106. (3) The emergency call person for 000 and 112 must comply with the requirements set out in the Disruption Protocols that apply to it if there is a disruption to the emergency call service.