68Requirement to identify whether a current customer’s mobile phone can no longer access the emergency call service — carriage service providers

68 Requirement to identify whether a current customer’s mobile phone can no longer access the emergency call service – carriage service providers

A carriage service provider must use its best endeavours to promptly identify if a mobile phone that is accessing, or attempting to access, the provider’s own mobile network is, on or after 2 November 2024, no longer configured to access the emergency call service using both: (a) the provider’s own mobile network; and (b) if the provider’s own mobile network is unavailable, the mobile network of other carriage service providers who provide carriage services to the public.