14Carriage service provider must ensure controlled networks and controlled facilities give access to end-users

14 Carriage service provider must ensure controlled networks and controlled facilities give access to end-users

A carriage service provider must ensure that its controlled networks and controlled facilities give an end‑user access to emergency call services whether or not a number is currently issued to the end‑user in relation to a service.

Note: The provider is subject to the requirement even if a relevant controlled network or controlled facility is owned or operated by a carrier. A carrier must be prepared to assist a provider to comply with this requirement — see section 8.