8Obligations of carriage service providers

8 Obligations of carriage service providers

(1) This section applies to a carriage service provider who supplies a standard emergency telephone service.

(2) The provider must not supply the service if the provider has no arrangements, in writing, for dealing with emergency calls using the service.

Examples of arrangements

1 Procedures that enable calls made to any emergency call service to be delivered in accordance with this Determination.

2 Special procedures, to be followed where applicable, ensuring that emergency calls using public mobile telecommunications services are delivered to the relevant emergency call person.

3 Arrangements ensuring that calls with a text component made to the emergency service number 106 are delivered to the relevant emergency call person.

4 Agreements with any other carrier or carriage service provider whose carriage service, network unit or controlled facility is required for the delivery of emergency calls in accordance with this Determination.

5 Arrangements to ensure that calls using a satellite service that are transferred to an Australian-based terrestrial network are delivered to a point on that network or, if necessary, another network, where the calls can be answered by the relevant emergency call person.

(3) The provider must not supply the service if:

(a) the provider has arrangements, in writing, for dealing with emergency calls using the service; and

(b) the arrangements do not comply with this Determination.

(4) The provider must take reasonable steps to ensure that information about the lessees of the standard emergency telephone service is available to emergency call persons.

(5) The provider must comply with its obligations under this section even if it claims that it does not supply a standard emergency telephone service.

Note Whether a carriage service provider is supplying a standard emergency telephone service is to be judged against the definition of that term in the Dictionary.