38Charging emergency call persons (carriage service providers)

38 Charging emergency call persons (carriage service providers)

(1) This section applies to a carriage service provider who supplies a standard emergency telephone service.

(2) The provider must not charge the emergency call person for 000 and 112, or the emergency call person for 106, directly or indirectly, for any of the following services:

(a) a carriage service used to connect calls made to an emergency service number;

(b) a carriage service used to transfer such calls to an emergency service organisation;

(c) a carriage service used to give information in relation to calls to an emergency service organisation.

(3) The provider must not arrange for the emergency call person to be charged for the service.

(4) However:

(a) the provider may charge for the service if the emergency call person originates the emergency call in the capacity of emergency call person; and

(b) the provider must charge on a basis that is comparable to similar carriage service charges.