27Agreement between emergency call persons

27 Agreement between emergency call persons

(1) The emergency call person for 000 and 112, and the emergency call person for 106, must:

(a) retain the written agreement (the information agreement) to provide their emergency call services using a common system made under section 28 of the Telecommunications (Emergency Call Service) Determination 1999, as in force before the commencement of this Determination; or

(b) revoke the agreement and replace it with another information agreement.

(2) If the emergency call person for 000 and 112 and the emergency call person for 106 decide to replace an information agreement with another agreement, the new information agreement must require the following objectives for an emergency call using the emergency service number 106 to be achieved:

(a) the emergency call person for 106 must have access to the information mentioned in sections 23 and 24 when the emergency call person receives the call;

(b) the emergency call person for 106 must be able to give the information to the appropriate emergency service organisation in the course of establishing and relaying the call to the organisation;

(c) if the emergency service organisation asks the emergency call person for 106 to give information to the organisation about the call (including the name of the carriage service provider who supplied the standard emergency telephone service on which the call was made) after the emergency service organisation has dealt with the call, the emergency call person for 106 must be able to give the information to the organisation.

(3) The new information agreement must also require the following objectives to be achieved:

(a) the emergency call person for 106 must be able to share the system that allows for automatic selection of the appropriate emergency service organisation;

(b) emergency calls using the emergency service number 000, 112 or 106 must be operated in accordance with the common system.