17Carrying emergency calls to answering points: fixed local service

17 Carrying emergency calls to answering points: fixed local service

(1) A carriage service provider who supplies a fixed local service must ensure that an emergency call using the service is carried to a point determined in accordance with subsection (2) or (3).

(2) For an emergency call using the emergency service number 000, the point is a point reasonably specified by the emergency call person for 000 and 112.

(3) For an emergency call using the emergency service number 106, the point is a point reasonably specified by the emergency call person for 106.

Note At the commencement of this Determination, the emergency call person for 106 was Australian Communication Exchange Limited.

(4) However, if the provider’s network does not allow direct delivery of the call to the point, or to another point where it can be answered by the relevant emergency call person, the provider must ensure that the call is delivered to the point by another network.

Note The arrangements made by the carriage service provider to ensure the call is delivered to the point by another network must be included in the arrangements mentioned in section 8.