1Telecommunications (Consumer Protection and Service Standards) (National Relay Service Rules) Determination 2019

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Commonwealth Coat of Arms of Australia

 

Telecommunications (Consumer Protection and Service Standards) (National Relay Service Rules) Determination 2019

I, Paul Fletcher, Minister for Communications, Cyber Safety and the Arts, make the following Determination.

Dated 1 October 2019   

Paul Fletcher

Minister for Communications, Cyber Safety and the Arts

 

 

 

Contents

1  Name

2  Commencement

3  Authority

4  Definitions

5  Rules

 

1  Name

  This instrument is the Telecommunications (Consumer Protection and Service Standards) (National Relay Service Rules) Determination 2019.

2  Commencement

  This instrument commences the day after registration.

3  Authority

  This instrument is made under paragraph 16(2)(a) of the Telecommunications (Consumer Protection and Service Standards) Act 1999.

4  Definitions

Note: A number of expressions used in this instrument are defined in section 5 of the Act, including the National Relay Service.

  In this instrument:

Act means the Telecommunications (Consumer Protection and Service Standards) Act 1999.

Contractor means Australian Communications Exchange Limited ACN 003 044 899 who have contracted with the Commonwealth to provide Relay Services for the NRS.

NRS means the National Relay Service.

personal information has the same meaning as in the Privacy Act 1988.

Relay Services means the component of the NRS that the Contractor is required to provide under a contract with the Commonwealth.

Representative means the Assistant Secretary of the Consumer Safeguards Branch of the Department, or any employee acting in that position from time to time.

sensitive information has the same meaning as in the Privacy Act 1988.

users of the NRS includes specific categories of users or users of a particular service option of the NRS.  

5  Rules

(1)    Upon written request by the Representative, the Contractor must provide information, documents or copies of documents which relate to: