4Definitions

4 Definitions

In this instrument:

Act means the Telecommunications Act 1997.

ACCC means the Australian Competition and Consumer Commission.

ACMA means the Australian Communications and Media Authority.

CSG service has the same meaning as in the CSG Standard when provided to a customer of the licensee but does not include a service the supply of which by the licensee is exempt from compliance with performance standards under section 18 of the CSG Standard.

CSG Standard means the Telecommunications (Customer Service Guarantee) Standard 2011.

customer includes the nominee of a customer.

fault or service difficulty, when used in relation to a CSG service, has the same meaning as in the CSG Standard.

licensee means Telstra Infraco Limited (ACN 051 775 556), as the company exists from time to time (even if its name is later changed).

Minister means the Minister responsible for administering the Telecommunications Act 1997.

quarter means a period of 3 months ending on 31 March, 30 June, 30 September or 31 December.

Secretary means the Secretary of the Department.

STS means the standard telephone service supplied by the licensee in fulfilment of its universal service obligation under Part 2 of the T(CPSS) Act.

working day, in a location, means a day that is not a Saturday, Sunday or public holiday in the location.