11BPublic information on names of relevant ESAs

11B Public information on names of relevant ESAs

(1) The licensee must make available on a public part of its website a system that enables a user of the website to readily identify the relevant ESA for a premises in Australia. (2) Unless otherwise notified in writing by an authorised officer; or if there is no authorised officer—the Secretary, the system must be an automatic system that provides a user of the website that enters an address in Australia with: (a) the name of the relevant ESA for the premises located at the address; or (b) if there is not a relevant ESA for the premises—a statement to that effect and the reason(s) why there is no relevant ESA for the premises. (3) The system must be first made available no later than the time at which the first report must be published for the purposes of subsection 11C(1). (4) The system must not require the user to do any of the following things in relation to the provision of the information: (a) pay a fee or charge; (b) register with the system; (c) provide any information other than an address in Australia. (5) The licensee must take all reasonable steps to ensure that: (a) members of the public may access the system at any time of the day or night; and (b) the system provides an immediate, or near‑immediate, response to a request for information.