30Keeping of proper client records

30 Keeping of proper client records

(1) You must keep records that correctly record the tax agent services you have provided, or that are provided on your behalf, to each of your clients, including former clients. (2) The records must: (a) be in English, or readily accessible and easily convertible into English; and (b) be retained for at least 5 years after the service has been provided; and (c) show the nature, scope and outcome of the tax agent service provided; and (d) reference information reasonably considered in the provision of the tax agent service; and (e) include all advice received from the client; and (f) include all advice provided to the client, and for more complex matters: the relevant facts, assumptions and reasoning underpinning any advice provided (including the basis on which, and the method by which, any calculations, determinations, or estimates used, have been made).