39Complaints

39 Complaints

(1)  A person may complain about the professional conduct of a person who is or was –

(a) the TasTAFE CEO; or

(b) a TasTAFE employee.

(2)  A complaint under subsection (1) may only be made within the 6-month period after the complainant becomes aware of the professional conduct that is the subject of the complaint.

(3)  A complaint under subsection (1) is to –

(a) be in writing to –

(i) if the complaint relates to the TasTAFE CEO, the TasTAFE Board; and

(ii) if the complaint relates to a TasTAFE employee, the TasTAFE CEO; and

(b) contain the details of the professional conduct that is the subject of the complaint, as they are known to the complainant; and

(c) disclose the name of, and contact information for, the complainant; and

(d) be signed by the complainant.

(4)  As soon as practicable after receiving a complaint under this section, the TasTAFE CEO or the TasTAFE Board is to ensure that an inquiry into the complaint is held, in accordance with section 41 , and concluded as expeditiously as possible.