Surveying and Spatial Information Regulation 2024
90Complaints against registered surveyors—the Act, s 36(2)(i)
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90 Complaints against registered surveyors—the Act, s 36(2)(i)
90 Complaints against registered surveyors—the Act, s 36(2)(i)
(1) A person (a complainant) may complain to the Board regarding the conduct of a registered surveyor.
(2) A complaint must—
(a) be made in the form approved by the Board, and
(b) contain the particulars specified in the Board’s complaint policy.
(3) The Board must—
(a) deal with the complaint in accordance with the Board’s complaint policy, and
(b) notify the complainant of any action taken by the Board in relation to the complaint.
(4) Despite subsection (3), the Board may decline to deal with a complaint if, in the Board’s opinion—
(a) the complaint is vexatious, malicious or was not made in good faith, or
(b) there has been an unreasonable delay in the making of the complaint.
(5) In this section—
Board’s complaint policy means the Policy for the consideration of complaints against registered surveyors issued by the Board and as in force from time to time.