48Notifiable incidents

48 Notifiable incidents

(1) Subject to subsections (2) and (3), a registered social service provider, as soon as reasonably practicable, must notify the Regulator of any serious incident that has occurred, or may pose a serious risk to service users, during the delivery of a social service.

(2) For the purposes of subsection (1), serious incidents include—

(a) an incident that results in serious harm to a service user or WCES service user; and

(b) an incident that is reasonably likely to cause serious harm to a service user or WCES service user; and

(c) any other prescribed incident.

(a) be given in the manner approved by the Regulator; and

(b) include any prescribed information.

S. 48(4) amended by No. 6/2024 s. 103.

(4) The Regulator may exempt a registered social service provider or class of registered social service providers from the notice requirement under subsection (1), either generally or in relation to a class of serious incident, if the Regulator is satisfied that the registered social service provider or class of registered social service providers are required to give notice of the relevant incidents to another State or Commonwealth regulator or public entity.