Social Security (Public Interest Certificate Guidelines) (DSS) Determination 2025
23Public utilities
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23 Public utilities
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For the purposes of paragraph 7(1)(b), where:
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a customer of a public utility (the first public utility) has provided consent to that public utility to enable it to confirm the entitlement of the customer to a social security-related concession; and
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responsibility for the provision of services to the customer by the first public utility has been transferred, in whole or in part, to another public utility (the second public utility); and
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as a result of the transfer of responsibility for the provision of services, the customer of the first public utility became a customer of the second public utility; and
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where necessary, the second public utility advises the Commonwealth of the contact details of the customer;
this section covers a disclosure to the second public utility if the disclosure is necessary to enable the second public utility to confirm the entitlement of the customer to a social security-related concession.
- In this section, public utility means a legal entity that provides, or is related to a legal entity that provides, any of the following services to the public:
- water;
- sewerage;
- gas;
- electricity; or
- telecommunications.