16How to make a claim

16  How to make a claim  (1) A person makes a claim for a social security payment or a concession card:  (a) by lodging a written claim for the payment or card; or  (b) by making the claim in accordance with subsection (7).  (2) A written claim for the purpose of subsection (1) for one social security payment or for a concession card must be in accordance with a form approved by the Secretary.  (3) Two or more written claims by the same person may be combined in one claim. Such a claim must be made in accordance with a form approved by the Secretary for the purposes of this subsection.  (4) A written claim is lodged by being delivered:  (a) to a person apparently performing duties at a place approved for the purpose by the Secretary; or  (b) to a person approved for the purpose by the Secretary; or  (c) in a manner, and to a place, approved for the purpose by the Secretary.  (5) Subject to subsection (6), a place or person approved for the purposes of subsection (4) must be a place or person in Australia.  (6) The Secretary may approve a place or person outside Australia for the purposes of subsection (4) for the lodgment of:  (a) claims made under a scheduled international social security agreement; or  (b) claims for AGDRP in relation to a major disaster that occurred outside Australia; or  (c) claims for AVTOP.  (7) A person may make a claim in a manner approved by the Secretary for the purposes of this subsection.  (8) The power of the Secretary to make an approval under subsection (7) is not limited by any other provision of this section.