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Small Business Commissioner Act 2013
22General procedures of Commissioner
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#### 22 General procedures of Commissioner
22 General procedures of Commissioner
> The Commissioner:
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> > (a) is to act in an informal manner (including by avoiding conducting formal hearings) as far as possible, and
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> > (b) is to act according to the substantial merits of the case without undue regard to technicalities, and
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> > (c) may determine the procedures to be followed in exercising the Commissioner’s functions under this Act, including the procedures to be followed in any investigation conducted by the Commissioner.