19Commissioner may certify outcome of dispute resolution assistance

19 Commissioner may certify outcome of dispute resolution assistance

19 Commissioner may certify outcome of dispute resolution assistance

(1) The Commissioner may certify in writing the outcome of any application made to the Commissioner for assistance in resolving a complaint or other dispute involving a small business.

(2) Any such certificate is admissible as evidence in any civil proceedings of the outcome of the application.

(3) Any statement or admission made in connection with any alternative dispute resolution services provided by the Commissioner under this Act is not admissible in any legal proceedings.

(4) A reference in this section:

(a) to a complaint or other dispute involving a small business does not include a reference to a retail tenancy dispute within the meaning of the Retail Leases Act 1994, or

(b) to the outcome of an application for assistance in resolving a complaint or other dispute involving a small business is a reference to whether or not the application was resolved and to whether any agreement was reached by the parties.