Service NSW (One-stop Access to Government Services) Act 2013
5AFees and payments relating to special circumstances
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5A Fees and payments relating to special circumstances
5A Fees and payments relating to special circumstances
(1) This section applies if—
(a) a special circumstances declaration is published, and
(b) as a result of the declaration—
(i) a Government agency, or the head of the agency, on whose behalf the Secretary carries out customer service functions gives the Secretary written notice that fees to be received, or received, by the Secretary on behalf of the agency are to be waived, reduced, postponed or refunded, in whole or part, or
(ii) the Minister directs, by written notice given to the Secretary, that a relevant payment is to be made to a Government agency on behalf of a person or a class of persons.
(2) The Secretary and members of the staff of Service NSW are, in accordance with the written notice—
(a) to waive, reduce, postpone or refund the fees, in whole or part, or
(b) make the payment.
(3) In this section—
relevant payment means a payment that is required by or under an Act to be made to a Government agency.
special circumstances declaration means—
(a) a Natural Disaster Declaration for the purposes of the Natural Disaster Relief and Recovery Arrangements jointly administered by the Commonwealth and the States and Territories, or
(b) a declaration under section 33 of the State Emergency and Rescue Management Act 1989 that a state of emergency exists in the whole or part of New South Wales, or
(c) another declaration prescribed by the regulations.
s 5A: Ins 2020 No 3, Sch 2[3]. Am 2026 No 2, Sch 1.4[2].