5Customer service functions

5 Customer service functions

5 Customer service functions

The following functions are customer service functions—

(a) receipt of applications or fees for, or related to, authorities granted under an Act, or otherwise obtained from a Government agency,

(b) issue of authorities and other functions relating to authorities granted under an Act, or otherwise obtained from a Government agency,

(c) provision of information or advice about Government services or State legislation or any other matter,

(d) receipt of payments or claims for payments, or making of payments,

(e) any function of an agency of the Commonwealth Government, an agency of the Government of another State or Territory or an agency of the Government of another country, as referred to in section 9,

(f) any function of a person (other than a Government agency or an agency referred to in paragraph (e)) as referred to in section 10,

(g) any function prescribed by the regulations for the purposes of this section,

(h) any function that is ancillary to a function referred to in paragraphs (a) to (g).

s 5: Am 2020 No 3, Sch 2[2].