Service NSW (One-stop Access to Government Services) Act 2013
11Internal records
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11 Internal records
11 Internal records
(1) The Secretary may collect, maintain and use records of the following information for the internal administrative purposes of Service NSW, including for the purposes of its interactions with customers for whom relevant functions are exercised—
(a) details of transactions between customers and Service NSW,
(b) the preferences of customers for transacting matters with Service NSW and agencies for which it acts,
(c) other information about customers.
(2) In this section—
relevant functions means—
(a) customer service functions, or
(b) functions relating to the delivery of Government services under section 4(c).
s 11: Am 2020 No 3, Sch 2[7] [8]; 2026 No 2, Sch 1.4[2].