NSWIn ForceAct
Service NSW (One-stop Access to Government Services) Act 2013
//
© 2026 Zoe. All rights reserved.
Zoe is a legal information platform. Always consult the Federal Register of Legislation for authoritative text.
Service NSW (One-stop Access to Government Services) Act 2013
Start here
Turn the raw legal text into a practical explanation grounded in Service NSW (One-stop Access to Government Services) Act 2013.
10 Customer service agreements with non-government entities
(1) This section applies to a function of a person (other than a Government agency or an agency of another Government) that is prescribed as a customer service function, or is of a class of functions prescribed by the regulations as customer service functions, for the purposes of this section.
(2) The Secretary may enter into an agreement with a person with respect to the exercise of a customer service function of the person.
(3) Without limiting subsection (2), any such agreement may provide for the following—
(a) the collection, disclosure and use of information,
(b) joint arrangements for the exercise of customer service functions and related matters.
(4) The Secretary may exercise a customer service function conferred under an agreement under this section in accordance with the agreement.
s 10: Am 2026 No 2, Sch 1.4[2].