14Conditions—claims management

14 Conditions—claims management

(1) The Commission may only grant a licence that authorises a licensee, or a specified person acting on the licensee’s behalf, to manage some or all of the claims made by employees of the licensee under the Act if the licence contains the conditions in subsection (2). Conditions (2) The licensee or specified person, in managing claims: (a) must be guided by equity, good conscience and the substantial merits of the case, without regard to technicalities; and (b) is not required to conduct a hearing; and (c) is not bound by the rules of evidence.