6Standards relating to effectiveness, availability and cost

6 Standards relating to effectiveness, availability and cost

Standards relating to effectiveness (1) An approved program provider must ensure that rehabilitation services are provided in a way that is effective in assisting an employee to continue to work, or return to work, after injury. (2) Without limiting subsection 6(1), an approved program provider must ensure that rehabilitation services are provided in a way that is effective in ensuring that, to the greatest extent possible, employees assisted by the approved program provider are able to: (a) return to work, or keep working, in a way that minimises any ongoing effects of the injury; and (b) achieve a safe and durable return to work; and (c) undertake work for which the employee is suited, having regard to the particular injury and circumstances of the employee. Standards relating to availability (3) An approved program provider must ensure that rehabilitation services are suitably available to an employee who has suffered an injury. (4) Without limiting subsection 6(3), an approved program provider must ensure, following an arrangement with a rehabilitation authority, that: (a) the provider implements the arrangement with the authority within a reasonable time; and (b) the employee is able to access the required rehabilitation services within a reasonable period; and (c) the employee is not otherwise adversely affected through not being able to access the required rehabilitation services within a reasonable period. Standards relating to cost (5) An approved program provider’s costs in relation to the provision of rehabilitation services must have a reasonable relationship to the value of the rehabilitation service provided.