Information to Complete the Application

1. A completed application must be submitted using this application template to the workers’ compensation authority in the jurisdiction where approval is sought and be accompanied by the prescribed fee, where appropriate.
2. Applicants should refer to the appropriate website of the workers’ compensation authority to confirm the email and/or address details where the application must be lodged and what application fee may apply.
3. Applicants should ensure their application contains sufficient information and is accompanied by the necessary supporting documentation to demonstrate their capacity to meet the Conditions of Approval (see the Guide, section 6 – Conditions of Approval).
4. The workers’ compensation authority will approve an application where it is satisfied that the applicant conforms to the Conditions of Approval. The workers’ compensation authority will inform the applicant of its decision by issuing an Instrument of Approval for a 3-year period.
5. An Instrument of Approval is issued for a maximum period of 3 years, until 30 June of the third year. In order to continue to provide services beyond this date a workplace rehabilitation provider will be required to make a renewal application within the third year as prescribed by the workers’ compensation authority where renewal of approval is sought.
6. During the 3-year approval period, the workplace rehabilitation provider will participate in annual self-evaluations and any independent evaluation as required by the worker’s compensation authority to determine conformance with the Conditions of Approval.
7. Should an application not conform to all the Conditions of Approval, the applicant will be given an opportunity to provide further information. Subsequent to this, if the applicant still does not conform to all the Conditions of Approval then the application is considered to be unsuccessful. In this instance, 50% of the application fee may be refunded.
8. If an application is unsuccessful, the applicant will be advised of the reasons and the appeals process relevant to the workers’ compensation authority.
9. An organisation that has been unsuccessful in their application will not be eligible to apply for approval until they can demonstrate to the workers’ compensation authority’s satisfaction that the reasons for non-approval no longer exist.
10. The provision of false or misleading information is a serious offence and will nullify the application.