22Internal reviews of objection decisions

#### 22 Internal reviews of objection decisions 22 Internal reviews of objection decisions > > (1) A person may apply to a toll operator for an internal review of the toll operator’s decision on an objection made under clause 21 (3) (a) (the original decision) if the person is not satisfied with the original decision. > > > (2) A person may also apply to a toll operator for an internal review if the toll operator does not deal with an objection under clause 21 (3) (a) within 14 days of receiving the objection. > > > (3) An application for internal review under subclause (1) must be made within 14 days after the person is notified of the original decision. > > > (4) An application for internal review under subclause (2) must be made within 28 days after the person made the objection. > > > (5) An application for internal review must be in writing and specify the grounds of the application. > > > (6) An application for internal review is to be dealt with by an individual directed by the toll operator to deal with the application (the reviewer). The reviewer must be a person who was not substantially involved in making the original decision. > > > (7) The reviewer must, within 21 days after receiving an application— > > > > > (a) confirm, vary or revoke the original decision, and > > > > > (b) notify the person of the decision on the internal review.