Road Transport (Public Passenger Services) Regulation 2002
127When a taxi hiring begins
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127 When a taxi hiring begins (1) If a person asks for a taxi to be at a place (the pick-up point) at a particular time (the booked time) to carry a person or the person’s goods from the pick-up point to another place, the hiring of the taxi begins— (a) for a taxi that arrives at the pick-up point before the booked time—at the earlier of the following: (i) the booked time; (ii) the time when the person or the person’s goods are in the taxi; (b) for a taxi that arrives at the pick-up point on or after the booked time—at the time when the person is notified of the taxi’s arrival at the pick-up point. (2) If a person asks for a taxi that does not require the taxi to be at the pick-up point at a particular time, the hiring begins at the time when the person is notified of the taxi’s arrival at the pick-up point.
(3) If subsections (1) or (2) do not apply to a hiring, the hiring begins— (a) on the acceptance of the hiring by the taxi driver; or (b) if the intending passenger and the taxi driver agree that the hiring is to begin at a particular time—at that time.