18Incomplete applications

18 Incomplete applications (1) The Secretary may return an application to the applicant if— (a) the information in the application is incomplete; or (b) the evidence accompanying the application is— (i) incomplete, or (ii) inadequate; or (iii) not in a form acceptable to the Secretary; or (c) the Secretary requires additional information to decide the application or verify the information in the application; or (d) the relevant fee or charge was— (i) not paid; or (ii) not paid in full. (2) If the Secretary returns an application under subregulation (1), the Secretary must— (a) advise the applicant of the reasons for returning the application; and (b) return or refund any fee or charge that accompanied the application (if applicable). (3) The return of an application to the applicant by the Secretary under subregulation (1) does not constitute a refusal of the application or give the applicant rights to an internal and external review under Division 12 of Part 2.